Terms and conditions

Terms and Conditions

Cancellation

Please note that if you cancel your initial appointment within 48hrs (two working days) we will charge a fee of £50.00.

There will be no charge if you cancel with more than 48hrs before your first consultation.

Sleep Diary and Questionnaire

It is essential that these documents are completed and received by us at least 2 days prior to your first consultation. If you are having problems forwarding these documents to us, please contact us as spoon as possible.

Duration of Work

Although we endeavour to be as flexible as possible, we would expect the plan of care to extend no longer than three months. If top up sessions are required, these may be booked within six months of completion of the original plan of care.

Payment

You will be given an invoice for the Initial plan of care at the end of the first consultation and this should be paid within 14 days. No further work will be offered until payment is received. If you live outside St Albans or Harpenden then a charge will be made to cover travel expenses.